Your privacy is important to us. It is FACSFOOD Naija Bites's policy to respect your privacy regarding any information we may collect from you across our website.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
The personal information we collect includes:
- Your full name
- Your phone number
- Your delivery address
- Your order details
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and deliver your orders
- Communicate with you about your order
- Provide you with customer support
- Improve our website and services
3. Data Retention
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
4. Sharing Your Information
We do not share any personally identifying information publicly or with third-parties, except when required to by law.
5. Cookies
We use cookies to manage the state of your shopping cart. These cookies are essential for the functionality of our website's ordering process. By using our website, you consent to the use of these necessary cookies.
6. Your Rights
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services (like delivering an order).
7. Links to Other Sites
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Contact Us
If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 1 August 2024.